D-PLAN Consulting
Restaurants & Hotels experience.

Be so good they can't ignore you.


D-Plan is the only agency in Ticino offering employee training and business-development consultancy with personalized services for bars, cafés, restaurants and hotels. The company was founded in Lugano and grew from the inspiration and experiences of Giulia Bernasconi, a restaurant consultant and manager.


D-Plan helps companies in the restaurant and hotel industry improving and enhancing their services and products so that they can offer customers a unique and unforgettable experience as well as to improve their turnover.


Our experienced hotel and restaurant consultancy is prepared to seize opportunities and use them to help our clients grow their businesses in a market that, while fascinating, is also both challenging and continually changing.

D- for Direction

“If you don’t have a map to show you the way, you can do one of two things: Rely on luck and hope that things work out,or … buy a map.”